At iCuddleBugs, customer satisfaction is our priority. Our return policy ensures that you enjoy a smooth shopping experience with complete peace of mind.1. Eligibility for ReturnsYou can request a return if:
- The product is unused and in original packaging
- The return request is made within 7 days of delivery
- You provide proof of purchase
Items Not Eligible for Return:
- Used or opened items
- Hygiene-related or personal-use products
- Sale or clearance items
- Damaged items caused by misuse
2. Damaged or Wrong ProductsIf you receive a defective, damaged, or incorrect item, contact us within 48 hours of delivery.We will provide:
- A replacement item, OR
- A refund/store credit
Supporting images/videos may be required.3. Refund TimelineRefunds are processed to the original payment method within 5–7 working days after approval.4. Return Shipping
- Customer is responsible for return shipping unless the item is faulty
- We will share the return address via email